Shipping and Delivery Policy

Welcome to Kalkiartz.com

We're excited to serve you and want to ensure you have a smooth shopping experience. Here's what you need to know about our shipping and delivery services:

Free Standard Shipping We are pleased to offer free standard shipping on all orders within the USA.

Shipping Times

• Standard Delivery: Orders typically arrive within 5-10 business days.
• Pre-Orders: Items listed as pre-orders will be shipped within 3-6 weeks from the date of purchase, depending on the specifics mentioned in the product description.

Delivery Partners We use reliable delivery partners including FedEx, DHL, UPS, and USPS to ensure your order reaches you safely and promptly.

Address Accuracy To avoid any delays, please provide a complete and accurate daytime delivery address. If a re-delivery is needed due to an incorrect address, additional charges may apply. Incorrect addresses may also result in the parcel being returned to us, with re-delivery fees applicable.

Order Fulfillment All orders are subject to product availability. Occasionally, items may be out of stock. If this happens, we will contact you to offer a refund or the option to place the item on backorder. Backordered items will be prioritized for shipping once they become available.

Shipping Locations We ship from various locations. While we strive to meet our estimated delivery times, unforeseen delays may occur. If your order is delayed or has not shipped within the expected timeframe, you may request to cancel the order for a full refund. Please review our return policy for more details on refunds and returns.

Missing Items If you receive an order with missing items, please notify us within 7 days of delivery. We will work with our shipping partners to locate and redeliver the missing items. If the item is confirmed as lost, we will send a replacement at no additional cost.

Customs Duties For international shipments, customs duties and taxes may apply. These are the responsibility of the customer. If customs duties are not paid and result in a return or loss of the product, we cannot be held liable and refunds will not be issued.

Contact Us If you have any questions about shipping or delivery, please contact us at [email protected] or +(1) 952-210-1111. We're here to help!

Thank you for choosing Kalkiartz. We look forward to serving you!