Return and Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and exchange policy.
Eligibility Criteria:
- Items must be returned within 14 business days of delivery.
- Products must be unused, in their original packaging, and with all tags attached.
- A receipt or proof of purchase is required.
Return Process:
- Initiate a Return: Contact our customer service team at [email protected] or call +1-952-210-1111 to request a return.
- Prepare the Item: Pack the item securely in its original packaging.
- Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refund/Exchange: Once we receive the returned item, we will process a refund to your original payment method within 7-10 business days.
Exchanges:
- Exchanges are subject to item availability.
- Contact us to arrange an exchange for a different size or color.
Non-Returnable Items:
- Final sale items
- Custom or personalized products
- Perishable goods
Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us within 7 business days of receipt. We will provide instructions for return and arrange for a replacement or refund.
Contact Information:
Email: [email protected]
Phone: +1-952-210-1111
Business Hours: 6:00 A.M to 10:00 P.M Central
Please note: Our return policy is subject to change. Please review it periodically for updates.