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FAQ’s

  • FAQ’s

Everything You Need to Know About kalki Artz

Kalkiartz and Crafts is a vibrant platform dedicated to celebrating and sharing a diverse range of traditional and contemporary arts and crafts. We offer a curated selection of handcrafted decor, unique gifts, and artisanal creations designed to enrich your living space and personal style.

To place an order, simply browse our collection on www.kalkiartz.com, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to enter your shipping information and payment details.
We accept various payment methods including major credit cards (Visa, MasterCard, American Express), debit cards, and other secure payment options as listed at checkout. Payment information is processed securely through our payment gateway.
Once your order has shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor the status of your shipment on the carrier’s website.
We offer a return policy that allows you to return items within 14 business days for a refund or exchange, subject to certain conditions. Please review our Return policy for details on how to initiate a return and the requirements for eligible items
For any questions, concerns, or assistance, you can reach our customer support team by: Our team is available to help you with any inquiries or issues you may have.
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location. Please enter your shipping address during checkout to see available shipping options and rates.
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes. Please refer to our order modification policy for more information.
Care instructions vary depending on the type of product. Each item comes with specific care guidelines to ensure its longevity. Please refer to the care instructions provided with your purchase or contact us if you need further assistance.
Yes, we offer gift wrapping services for a small additional fee. You can select the gift wrapping option during checkout and include a personalized message if desired.
To stay informed about our latest products, promotions, and events, subscribe to our newsletter here or follow us on social media:

  • Facebook: facebook.com
  • Instagram: instagram.com
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. Provide details of the issue along with your order number, and we will work with you to resolve the issue promptly
Yes, we offer custom orders for certain products. If you have a specific request or need a custom piece, please contact us with your requirements, and we’ll be happy to assist you in creating a bespoke item.
Your privacy is important to us. We are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
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